Tourism Taught Terms and Conditions

1. General

Tourism Taught (Passport Pioneer LLC), hereinafter referred to as ‘the Company,’ is committed to delivering exceptional e-learning solutions meticulously designed to empower travel businesses and other brick-and-mortar enterprises, fostering growth in revenue and increasing bookings. Our team is always at your service to support all customers engaging with our educational programs. We warmly invite individuals who create an account, defined herein as ‘the Customer,’ on the Company’s website to contact us via email at administration@tourismtaught.com for any assistance needed in resolving potential concerns.

2. Acceptance of Terms

The services, as defined herein, offered by the Company to the Customer are governed by the terms specified in this document, hereinafter referred to as ‘the Terms.’ The Company retains the right to amend these Terms at its discretion without prior notice to the Customer. The most up-to-date version of these Terms can be accessed by clicking on the ‘Terms’ link located in the footer of our homepage. By utilizing Tourism Taught’s website (excluding the initial reading of these Terms), the Customer agrees to abide by all provisions detailed in the Terms.

The privilege to access and use the products and services provided by the Company is exclusively granted to the Customer and is non-transferable to any other person or entity. The Customer assumes responsibility for all actions associated with their account, which may include the use of a screen name or password (hereinafter referred to as ‘the Account’). It is incumbent upon the Customer to ensure that all activities conducted through the account fully adhere to these Terms. Maintaining the confidentiality of password(s), where applicable, is the sole responsibility of the Customer. The Company reserves the prerogative, at its discretion, to alter or discontinue any aspect or feature of the Customer’s Account, including, but not limited to, content, availability hours, and equipment prerequisites for access or usage.

3. Description of Services

Tourism Taught provides an extensive array of resources, encompassing educational courses, programs, downloadable materials, interactive exercises, communication forums, opportunities to acquire supplementary educational resources, and product information, collectively referred to as ‘Services,’ via its website. These Services, along with any potential updates, improvements, novel features, or the inclusion of fresh web elements, are governed by the provisions outlined in these Terms.

4. Use of Services

The Services encompass a diverse range of features, which may comprise, but are not confined to, email correspondence, bulletin boards, chat spaces, news groups, forums, community platforms, personal web pages, calendars, photo albums, file repositories, and various other means of messaging and communication intended to facilitate interaction among Customers. Each of these features is referred to as a ‘Communication Service,’ and collectively, they are denoted as ‘Communication Services.’

The Customer is obligated to employ the Communication Services exclusively for the purpose of posting, sending, and receiving pertinent messages and content that align with the specific Communication Service in question. While Tourism Taught is under no obligation to oversee the Communication Services, it retains the prerogative to assess materials posted therein and to eliminate materials at its sole discretion. Tourism Taught also maintains the right to discontinue Customer access to any or all of the Communication Services without prior notice, and such action may be taken for any reason. Furthermore, Tourism Taught reserves the right to divulge any information deemed necessary to comply with applicable laws, regulations, legal procedures, governmental requests, or to edit, decline posting, or delete information or materials, either wholly or partially, exercising its sole discretion.

Customers are urged to exercise caution when sharing personally identifiable information within any Communication Services. It should be noted that Tourism Taught neither governs nor endorses the content, messages, or information present in the Communication Services, and any liability related to the Communication Services, along with consequences stemming from Customer involvement, is hereby disclaimed.

5. Customer Conduct

The Customer is required to utilize Tourism Taught’s website and content exclusively for lawful purposes. Any act of posting or transmitting materials that infringe upon the rights of others, engage in unlawful activities, contain threats, exhibit abusive or defamatory language, invade privacy or publicity rights, display vulgarity, obscenity, or profanity, or present objectionable content is strictly prohibited. Moreover, any conduct that encourages criminal behavior violates applicable laws, or includes advertising or solicitation without the explicit prior consent of the Company is expressly forbidden.

The Company retains the authority to curtail or impede any Customer conduct that, in its judgment, obstructs or hampers another customer’s ability to use or derive enjoyment from the products and/or Services. The Customer is prohibited from using the products and/or Services for advertising or any form of commercial solicitation, including, but not confined to, efforts to recruit customers for competing online information services.

6. Privacy Statement

When using this website (excluding the act of reading these Terms and Conditions), the Customer hereby grants Tourism Taught permission to utilize voluntarily provided personally identifiable information for the purposes of communication and service fulfillment. Furthermore, the Customer agrees to the utilization of cookies and tracking mechanisms to amass data related to marketing and communication. Tourism Taught will exert reasonable efforts to safeguard personal information; however, it cannot provide an absolute guarantee of its security. The Company explicitly disclaims any responsibility for the privacy practices of third parties and affiliated entities associated with its services. By accepting these terms and conditions, the Customer affirms that they have perused and comprehended the Tourism Taught Privacy Policy.

7. Website Materials & Content

The Company does not assert ownership over materials contributed by Customers (comprising feedback and suggestions) or materials posted, uploaded, inputted, or submitted for evaluation on any Services or related platforms. However, by furnishing such materials, the Customer bestows upon the Company, its affiliated entities, and essential sublicensees the authorization to employ these materials in conjunction with the functioning of their online enterprises. This authorization encompasses the rights to duplicate, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat the materials. It also includes the right to associate the Customer’s name with these materials. No form of compensation will be extended for the utilization of these materials. Furthermore, in cases where materials contain images, the Customer assures that they possess the copyright or requisite permissions to employ the images and, by doing so, grants the Company the rights as delineated herein.

8. Software Notice

Any software accessible for download via the Services constitutes copyrighted material owned by the Company and/or its suppliers. Any form of reproduction or redistribution of the software is expressly prohibited by law and may entail both civil and criminal consequences. The Company explicitly disclaims all warranties and conditions related to the software, which includes but is not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

The Company may furnish tools and utilities as integral components of the Services or its software products. It is important to note that the Company does not provide any assurances regarding the accuracy of outcomes or results obtained through the utilization of such tools and utilities. It is imperative that users demonstrate respect for the intellectual property rights of others when employing these tools and utilities.

9. Limitation of Liability

Under no circumstances shall the Company or its respective suppliers be held liable for any special, indirect, or consequential damages, or for any damages whatsoever resulting from the loss of use, data, or profits. These damages may arise in the context of contract, negligence, or other forms of tortious conduct, and they are associated with the use or performance of software, documents, the provisioning or non-provision of Services, or information accessible through the Services.

The Customer explicitly concurs that their use of the website and its content is undertaken at their own sole risk. Neither the Company nor its affiliates, employees, agents, third-party content providers, or licensors guarantee uninterrupted or error-free access, nor do they provide any warranties concerning the accuracy, reliability, or content of the information, services, or merchandise made available. This disclaimer of liability encompasses any damages or injuries resulting from performance failures, errors, omissions, interruptions, deletions, defects, delays in operation or transmission, computer viruses, communication line disruptions, theft, unauthorized access, record alterations, or record utilization. Furthermore, the Customer acknowledges that the Company bears no liability for the defamatory, offensive, or illegal behavior of other users or third parties.

10. Disclaimer of Warranty

The Services are provided ‘as-is,’ and no warranties, whether express or implied, including but not limited to warranties of title, merchantability, or fitness for a particular purpose, are offered. In no event shall the Company, or any individuals or entities involved in the creation, production, or distribution of the Services or Company software, be liable for any damages, including, but not limited to, direct, indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Services. These provisions extend to cover all content available on the website.

11. Third Party Content

Links found on the Tourism Taught website may direct users to third-party content. It’s important to note that these linked websites are beyond the Company’s control, and the Company bears no responsibility for their content, the links embedded within them, or any alterations or updates made to these external sites. Tourism Taught offers these links solely for the convenience of Customers and does not indicate any endorsement of these external sites.

12. Email Marketing, SMS & Communication

Upon utilizing our website and providing contact information, the Customer consents to receiving communications from us, encompassing promotional emails, newsletters, transactional notifications, and updates regarding our products and services. These communications may be dispatched through diverse channels, including email, SMS, or conventional postal mail. The Customer also acknowledges the potential for us to contact them for customer service-related issues, order updates, and other essential business-related correspondence.

The Customer maintains the prerogative to adjust their communication preferences or opt-out of specific communication types via the ‘unsubscribe’ link provided in our emails or by reaching out to our customer support. It is important to note that even if the Customer opts out of promotional communications, there may still be instances where we need to initiate contact pertaining to orders, account-related affairs, or other crucial matters.

By assenting to these terms, the Customer comprehends that our communications may encompass offers, promotions, and information pertaining to our products and services. We place great importance on the Customer’s privacy and are dedicated to adhering to pertinent laws and regulations related to electronic communications and data protection.

13. Monitoring

The Company reserves the authority, though not the requirement, to exercise supervision over content within various sections like chat rooms and forums. This supervision is carried out to confirm adherence to the provisions delineated in these Terms and any operational directives instituted by the Company. It is essential to underscore that this oversight extends to fulfilling legal obligations, compliance with regulations, and responding to legitimate government requests. The Company, operating under its exclusive discretion, retains the prerogative to take measures, including but not limited to editing, declining to post, or deleting materials that have been submitted or posted.

13b. Microsoft Clarity

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

14. Arbitration

All disputes and claims stemming from or linked to this agreement will be resolved exclusively through binding arbitration, either in the state of California or in an alternate location that is amicably agreed upon by all parties. The arbitration process will be conducted in strict confidence, adhering to the guidelines set forth in the Commercial Arbitration Rules of the American Arbitration Association. Any arbitration award may subsequently be validated in a court with the appropriate jurisdiction.

15. Indemnification

The Customer consents to assume the responsibility of defending, indemnifying, and safeguarding the Company, its affiliates, as well as their respective directors, officers, employees, and agents against any claims and associated expenditures, which may encompass attorney’s fees. These claims and expenses may arise from the Customer’s utilization of Tourism Taught or their Account.

16. Copyrights and Trademarks

The logos visible on the Company’s website either serve as trademarks for the Company or remain the property of their individual owners, with all rights duly reserved. References to the names of actual companies and products within this context may pertain to the trademarks of their respective owners. The mention of example companies, organizations, products, domain names, email addresses, logos, individuals, or events on this website is purely illustrative and should not be construed as implying any form of association. There is no intention, nor should there be an inference, of any connection with real companies, organizations, products, domain names, email addresses, logos, individuals, or events.

17. Refunds

The Company offers help to any customers regarding use of our products. Any refund requests received are contingent upon the Company’s exclusive judgment. It is important to note that customers maintain access to purchased content for up to one year; however, such access may be discontinued upon the initiation of a refund process. For any refund-related queries, please reach out to us via email at administration@tourismtaught.com. If a refund is rewarded, we kindly request a processing time of 1-3 days for your request to be handled.

18. Services Access

While Tourism Taught’s intention is to grant access to all purchased Services for a duration of one year, it is important to emphasize that the Company does not provide guarantees or assurances regarding the pricing or availability of these Services. Pricing is susceptible to alteration without prior notice, and no retroactive price adjustments will be implemented for Services previously acquired at a higher cost. The validity of customer access to all purchased Services will endure as long as Tourism Taught remains in operational and business status. However, in the unfortunate event that Tourism Taught discontinues its operations or ceases to exist as a business entity, access to all purchased Services, regardless of completion status, shall be rendered null and void without the option for refunds.

19. Termination

The Company reserves the right to terminate this agreement at its discretion, and without restricting the foregoing, the Company retains the authority to promptly terminate a Customer’s Account in response to conduct it deems unsuitable or any breach of this agreement.

20. Miscellaneous

Any rights not expressly granted herein are reserved.